SPEAKING
Featured In
The Intersection of
Language, Identity, and Culture
Heather is a leader in the field of global English communication where she is known for being an outspoken advocate for global voices. She speaks up against micro-inequities related to language and accent in international teams, and helps companies build a culture of communication where every voice is heard. She is called upon by some of the world’s largest companies to unmute leaders and teams so they can be more innovative, inclusive and efficient while adapting to modern challenges.
Heather’s 2018 TEDx talk titled 2 Billion Voices: How to speak bad English perfectly has had over 200,000 views and is used by many university professors and English language specialists in their own teachings. Heather is also an External Faculty for National University of Singapore (NUS) Business School’s Executive Education programs.
Heather’s Keynotes
Is Bad English Good for Business?
How linguistic bias is holding your business back
When it comes to Diversity and Inclusion, only one hidden bias remains: the way we speak. Reaching far beyond non-offensive language, this talk examines how we judge people (in every language) from the moment they open their mouths.
Where do these biases come from? How do they affect hiring and promotion decisions? Why is our preference for eloquent speakers in leadership so dangerous?
This eye-opening talk will have you speaking and listening to everyone around you in a very different way.
UNMUTED
How to Show up, Speak up and Inspire Action
Based on Heather’s book of the same title, this talk takes a holistic look at leadership communication in global organizations. Heather shows how we can build organizations where open communication thrives, ideas flourish and everyone feels included in the conversation.
An Unmuted workplace enjoys greater innovation, inclusion, connection and collaboration, even in the digital age of remote work and dispersed teams.
This is where to start if you are trying to build an Unmuted workplace culture where all ideas are heard.