When it comes to Diversity and Inclusion, only one hidden bias remains: the way we speak. Reaching far beyond non-offensive language, this talk examines how we judge people (in every language) from the moment they open their mouths.

Where do these biases come from? How do they affect hiring and promotion decisions? Why is our preference for eloquent speakers in leadership so dangerous?

This eye-opening talk will have you speaking and listening to everyone around you in a new and different way.

Professional communication has become more complex than ever. With the increasing prominence of online communication, we often find ourselves - quite literally - muted.

Join this high-energy, interactive keynote to learn how to show up, speak up and inspire action in your organization. We need new voices, new perspectives, and a new brand of leadership. We need you - UNMUTED.

An Unmuted workplace enjoys greater innovation, inclusion, connection and collaboration, even in the digital age of remote work and dispersed teams.

As we communicate in global environments across languages, cultures and all kinds of difference, we need to learn ways to be more conscious and inclusive.

In this keynote, Heather will show you how to apply the Unmuted Framework to create an organization where every voice is heard and belongs and each person’s talents shine.

You'll learn how language is derailing your DEI efforts and exactly how to build a linguistically inclusive workplace based on linguistic flexibility and reciprocity.